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"Honest review of my treatment"

About: Northampton General Hospital NHS Trust

Hi first of all I'm not knocking the NHS because I've had great treatment, I had a motorcycle accident and was taken to hospital by ambulance absolutely fantastic paramedics got to the hospital where I was seen quickly and the nurses are fantastic thank you. Had a X-rays and was discharged but unfortunately I could not walk lucky I had some crutches at home, a week later I still cannot walk so go to whipps cross and I have a X-ray and ct scan I have a fractured pelvis with the initial diagnosis at Northampton hospital I'd been trying to walk all week. Then ten days later from initial diagnosis

I get a phone call from Northampton hospital to tell me I have a mild anterior wedge compression of t12 so unfortunately my visit to A&E was not a good one. I still think that the NHS is one of the best in the world just this one time I was a little let down

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Responses

Response from Northampton General Hospital NHS Trust 4 years ago
Northampton General Hospital NHS Trust
Submitted on 29/08/2019 at 09:55
Published on nhs.uk at 10:05


Hello, we are sorry for the delay in time of response to this review,

Thank you very much for taking the time to leave a review on your experience. Your input is most valued to us.

We are very sorry to hear that you have not had a positive experience when visiting the A&E department, and that you were let down by them not finding out about the fractured pelvis.

If you would like to speak to someone about this please contact the Patient Experience Department on 01604 523438 and we will do our best to help.

We strive for high standards of patient experience within NGH and are always looking at ways to improve.

Best wishes from NGH

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