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Excellent dermatology procedure

Story from nhs.uk

"Excellent dermatology procedure"

About: Peterborough City Hospital

I had a procedure to remove a small skin lesion, under local anaesthetic, in the Dermatology department. The procedure was carried out by a specialist nurse helped by her assistant. Both members of staff did everything they could to help me feel relaxed, explained what was happening at every stage and kept checking with me that I was okay. The operation was quick and painless, and even after the anaesthetic wore off there was no pain whatsoever. I would like to thank these two members of staff and cannot praise them highly enough.

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Responses

Response from Bernadette Jacques, Head of Complaints and Clinical Risk, North West Anglia NHS Foundation Trust 5 years ago
Bernadette Jacques
Head of Complaints and Clinical Risk,
North West Anglia NHS Foundation Trust

Submitted on 28/03/2019 at 17:13
Published on Care Opinion on 29/03/2019 at 12:08

Thank you for taking the time to respond following your visit to our hospital. It is always a pleasure for our staff to read comments such as yours and I will ensure they are passed on.

Kind regards

Bernadette Jacques

Head of Complaints and Clinical Risk

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