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"A big thank you to Vista Road team"

About: Vista Road Locality Unit / CMHT Newton & Haydock

(as a service user),

I have been seen by mental health team at Vista Road, Newton-le-Willows for the last 3 years under the care of Doctor Sunil and his team. I have had issues with on going mental health for 40 years and I feel it has only been these last 3 years that I have been encourged to "open up" to health care services.

The doctor has been brilliant. I feel he has helped me no end, he has put me on medication that has helped me get my life back on track and for the first time in 40 years I feel that I am getting to the root of my problems.

I would like to send a big thank you to him for the time and effort he has given to me.

I still see the service as my condition is ongoing but now feel more positive about things, where as before i felt like i was just "going through the motions".

A big thank you.

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Responses

Response from North West Boroughs Healthcare Trust Complaints Department, Complaints, PALS & Compliments Officer, North West Boroughs Healthcare NHS Foundation Trust 11 years ago
North West Boroughs Healthcare Trust Complaints Department
Complaints, PALS & Compliments Officer,
North West Boroughs Healthcare NHS Foundation Trust
Submitted on 18/05/2012 at 13:33
Published on Care Opinion at 13:42


Dear Ducati916,

Thank you very much for taking the time to reply especially with such a fantastic response. We have forwarded on your comments and these have been received with a lot of pleasure from the staff involved. Staff work very hard in their role to care from people, and for you to write such a public show of support for their hard work is heartwarming and very valuable. Thank you once again.

Ian Mountain - Matron, Adult Services St Helens

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