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Excellent service

Story from nhs.uk

"Excellent service"

I am not normally moved to write a review but the top review was a one star and it was coming up as the main / most recent rating, hence my review now.

I've been there as a patient and also taken one of my daughters there and the service was great. Calm staff and the results came back in a timely manner. All v good.

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Responses

Response from Heath Lodge Clinic 5 years ago
Heath Lodge Clinic

Submitted on 02/04/2019 at 13:20
Published on nhs.uk at 14:06

Thank you very much for taking the time and consideration to leave such a lovely positive review about you and also your daughter's experience in undergoing treatment at Heath Lodge Clinic.

We are pleased to hear that you had such a good experience at our clinic.

We pride ourselves as a team who and we are glad that you found our dedicated staff to be calm and professional, which we feel is essential for a positive patient experience.

We always aim to turnaround our clinical reports within a timely manner 5 working days, so thank you also for commenting on this.

Thank you again, it is much appreciated,

The Heath Lodge Clinic Team

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