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reception

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"reception"

most un-welcoming reception team on desk; never asked if we had visited before; just went through the admin procedure but no real interaction or allowance for age and hearing ability

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Responses

Response from Devizes NHS Treatment Centre 5 years ago
Devizes NHS Treatment Centre

Submitted on 25/03/2019 at 15:30
Published on nhs.uk at 16:06

Many thanks for taking the time to share your feedback with us. We are genuinely sorry to hear that you felt you were not warmly welcomed when you visited our Treatment Centre. We do aim to provide a top quality service to all of our patients and are very sorry to hear that we fell short on this occasion.

Comments like yours are useful because they help us to improve the service that we offer so thanks again for sharing your feedback.

Best wishes

Devizes Treatment Centre

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