"Compassionate Staff"

It was my first time visiting Lings bar today to visit my Gran.

I found the nursing staff I met very kind and compassionate.

They took the time to smile on approach, to sit and chat to us and try to learn more about Gran in order to communicate with her better.

I felt as if they were treating her like a person rather than just going through the motions.

I could not be more reassured about the quality of care she is receiving there.

The staff are doing a difficult job very well. Thank you.