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Staff not helpful

Story from nhs.uk

"Staff not helpful"

About: Whipps Cross University Hospital / Ear, Nose and Throat

My experience was very bad

I was in Whipps Cross Hospital with one of my residents for a care home not treated well

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Responses

Response from Whipps Cross University Hospital 5 years ago
Whipps Cross University Hospital

Submitted on 22/03/2019 at 10:08
Published on nhs.uk at 11:06

Thank you for taking time to contact us with feedback. We were very disappointed to learn that your experience did not match the expectation you had of us. We would like an opportunity to investigate the issues you have raised and the findings of our enquiries will be shared with you. We would therefore like to request that you contact our PALs team on site with your details - WXPals@bartshealth.nhs.uk or telephone 0208 5356438

We appreciate your feedback as it helps us improve services. We look forward to hearing from you

Kind regards

Central Complaints Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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