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Re Disappointment with CMHT

Posted By Cameron

"Re Disappointment with CMHT"

About: Boston House / CMHT (Adults)

(as the patient),

Dear All,

Further to my previous posting I have since discussed the matter of missed appointments with my CPN.

After discussion and an apology the matter is now resolved to my satisfaction.

There was some confusion in both our minds as to the circumstance regarding the first appointment miss - but I accept that it was not done deliberately or as any sleight to me.

We have resolved to work together better in the future and I now consider the matter resolved.

Yours sincerely

Cameron

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Responses

Response from North West Boroughs Healthcare Trust Complaints Department, Complaints, PALS & Compliments Officer, North West Boroughs Healthcare NHS Foundation Trust 11 years ago
North West Boroughs Healthcare Trust Complaints Department
Complaints, PALS & Compliments Officer,
North West Boroughs Healthcare NHS Foundation Trust

Submitted on 10/07/2012 at 15:18
Published on Care Opinion at 16:38

Hello Cameron

Thank you for taking time to post onto the patient opinion website, I am really sorry that you have felt the need to complain about the advice and apparent lack of support you received when you contacted Boston House ealier today.

If you would like to meet with me and discuss this further please contact me on 01942 264610 to arrange a suitable date and time.

Regards

Lynn Hughes

Deputy Business Manager

Wigan Adult Services

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