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"Customer care ward 2"

About: Scunthorpe General Hospital / General surgery

Impossible to fault the care and tratment given to my granddaughter,(thepatient) her mother and myself (grandmother and carer) by the staff on ward 2 yesterday.18th March. My granddaughter has special needs as she is disabled and so is her mother. The respect and, kindness shown to us as wonderful. It was a long and tiring day for all involved including staff.

An especial thank you to the senior health care assistant whose understanding care throughout the day was so appreciated.

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Responses

Response from Jo Loughborough, Senior Nurse, Patient Experience, Northern Lincolnshire and Goole NHS Foundation Trust 5 years ago
Jo Loughborough
Senior Nurse, Patient Experience,
Northern Lincolnshire and Goole NHS Foundation Trust
Submitted on 22/03/2019 at 10:57
Published on Care Opinion at 11:37


Good Morning,

Thank you for sharing your experience about the ward 2 team. I will make sure they get this feedback.

Kind Regards

Jo Loughborough

Senior Nurse Patient Experience

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