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Podiatry - great explanations

Posted By EmmaB

"Podiatry - great explanations"

About: Locala Community Partnerships CIC / Podiatry

(as a parent/guardian),

Myself and my daughter attended an appointment with Sarah at PRCH today. We have waited 5 weeks for the appointment. 

Sarah was brilliant with us. She smiled lots, spoke directly to my daughter and was great when explaining what exercises needed to be done , why they were important , how they would help , and how to do them! A really great service. Thank you :)

 

Being listened to

Being listened to

Explanations

Explanations

Introductions

Introductions

Environment

Environment

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Responses

Response from Sarah True, Customer Engagement Manager, Locala Community Partnerships 5 years ago
Sarah True
Customer Engagement Manager,
Locala Community Partnerships

Submitted on 20/03/2019 at 16:43
Published on Care Opinion on 21/03/2019 at 08:47

Dear Emma

Thank you for taking the time to share your feedback with us. We are delighted that your daughter had such a positive experience within our podiatry service. I will make sure this feedback is passed onto Sarah. It is so important that clinicians are able to communicate well with our younger patients and not just direct all their comments at the adult in the room and I'm so pleased this is what happened at your appointment.

We wish you all the very best.

Sarah

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