"don't go here if you have a choice - I regret it."

What could be improved

Staff could have treated me with a modicum of friendliness. Pain relief was extremely poor. Post op advice extremely poor. Lots of questions avoided. Only concerned with payment and getting you out the door asap (in pain- not a concern for them). Administration was appalling- left messages and not called back 6 x . Had to threaten with a complaint before could be bothered to call back (that did the trick). Surgeon was offhand and couldn't care less about me. Consent form signed but nothing on it explained to me. Dreadful place don't go, don't go , don't go. Believe me the NHS is way better than this generally.