"An absolute Lottery"

I had 5 night stay in Pinderfields following arrival by ambulance due to Septic Pneumonia. 

On arrival into Resus the staff and teams were fantastic, they made me comfortable and communicated excellently. 

However I was then transferred onto AAU at gate 12 and things went down hill fast. I had been on oxygen in Resus and was supposed to be on a nebuliser and steroids but despite me being aware and asking for it the staff never followed through on providing me it. Within 6hrs I went into septic shock and had to be treated by a team of people to prevent the worst. It was only after this terrifying period did I get the nebuliser. 

A few hours later I was stable and taken onto a respiratory ward, this was however a Friday evening and was staggered to be told my 24hrs monitoring had just become a weekend stay. 

I sat on the ward for 48 hours with consistent confusion from the staff, some thought I had flu, some didn’t even know I was there. So I regularly missed food and drink, I missed medications and perhaps most degrading of all was that I had to ask for my bedding to be changed after 2 days of profuse sweating.

As if to prove my suspicions on Monday morning I was welcomed to the ward given an information sheet on what to do and expect. I couldn’t quite believe the irony. 

Regarding the staff, an absolute lottery! Some of the workers were superb oh my I would trust those individuals with the care of my nearest and dearest. Sadly they’re in the few, I felt the majority are working a shift they want to go home as soon as they arrive and just count down the clock until they can leave. 

It’s a sad state of affairs but I experienced some really poor care and some really careless individuals including one who was seemingly unaware that they had turned my o2 up to near full when it should have been on 5. Again I also failed to receive correct or on time medication and I had a bent cannula which I had complained about since being on the AAU, it took until Monday evening to get this checked and changed, after which it no longer hurt to receive fluids and medication. Again something which I wouldn’t wish on any one!