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Cardiology

Story from nhs.uk

"Cardiology"

About: Whipps Cross University Hospital / Cardiology

I came to Cardiology today. I was very impressed. Had an ECG before seeing the doctor, technician was lovely. Then seen the doctor quite quickly. Doctor gave eye contact which is most unusual, normally just keep writing and don’t even look at their patient. I felt all the staff treated me with respect and dignity, which I very much appreciated. Was happy with outcome of appointment. Would definitely recommend this department.

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Responses

Response from Whipps Cross University Hospital 5 years ago
Whipps Cross University Hospital

Submitted on 19/03/2019 at 17:27
Published on nhs.uk at 18:05

Dear Ms Anne Groves

Thank you for taking time to contact us with feedback. We are very pleased to hear about your experience with the Cardiology department at Whipps Cross. We have shared your feedback with the service and we are sure they will be pleased to hear your assessment of the whole journey and the positive impact it created.

Bart's Health staff take pride in providing safe and compassionate care and when we see feedback it reassures us that we are doing something right and it also enables us to learn from patient experiences.

Should you wish to discuss your feedback any further , please don't hesitate to contact our PALS team at Whipps cross on 0208 535 6438 or email wxpals@bartshealth.nhs.uk

Kind regards

Faith

PALS & Complaints

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