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"Most rude and uncaring GP I’ve ever come across"

About: The Vesey Practice

I have seen several doctors at this practice and all apart from the last one I’ve been seeing have been considerate, willing to listen and decide on an appropriate course of action/treatment. My encounters with one particular GP in this practice has left me disgusted and shocked. The last time I had a telephone consultation booked with her, she called me after 9pm even though the appointment was at 5.30pm. I was told it was her daughter’s birthday. I am a single parent with a daughter I have to provide for and left work early to receive this telephone call. I was told by the doctor to go see my consultant gynaecologist as I am bleeding so heavily, my iron levels have dropped and I’m constantly exhausted. When I returned, having made an appointment, she asked why I came in as it was a telephonic appointment, said most patients don’t need to come in, as an afterthought added patients don’t need to wait. I had a medical information form from insurance for her to fill in my medical history as consultant has advised I need a full hysterectomy. The GP told me she hates these forms, it was a private matter. I did tell her that if insurance did not pay, I’d still require a hysterectomy on the NHS and in this case would just come back to her. It is not an elective procedure, it is what a consultant has told me I need. Not ever have I come across a GP, who is sworn to care for patients, who is so rude and dismissive, made me feel as though I wasted her time and did not make me feel that my health matters. I am going to look for another GP practice as this GP should not practice if patients are such a bother and nuisance to her.

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Responses

Response from The Vesey Practice 5 years ago
The Vesey Practice
Submitted on 22/03/2019 at 16:23
Published on nhs.uk at 17:05


Dear Ms Wadee,

Thank you for taking the time to review our service again. We will be contacting you directly regarding this complaint.

Many thanks,

Laura Salter

(Site Manager)

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