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"Head injury"

About: Wexham Park Hospital / Accident and emergency

I hit my head whilst at work earlier in the day. Thought it would be a good idea to get checked out as I wasn’t feeling 100%. After booking in I waited for 4 hours only to find out I had supposedly been called. This meant I had to re book and start the wait to be seen again.

Staff were not helpful and just assumed I had left the department.

Just left me feeling like a number and not a human being. I had purposely kept myself awake just in case I had a concussion. Safe to say I was very tired by the time I left especially having been at work all day.

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Responses

Response from Wexham Park Hospital 4 years ago
Wexham Park Hospital
Submitted on 07/05/2019 at 13:41
Published on nhs.uk at 14:06


Dear Emma

I am sorry you missed your name being called, I am not sure why you had to re book as this isn't the correct process so please do email me further details to fhft.patientexperience@nhs.net and I will investigate further

regards

Michelle Youens

Head of Patient Experience

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