My mother has just been released from Amu 2 and is very grateful for the care she received. However in the interest of trying to help other patients she would like to point out a few things. Firstly the mattress was like a bucket with no comfort or support which added greatly to her pain and discomfort. Surely the NHS should provide decent mattresses. Secondly she said she found she would tell a Nurse something and she never heard back or no action was taken. Thirdly she felt little had changed since her last stay in hospital when she experienced a lot of irritability and lack of awareness of her lack of hearing and feels staff should make more effort to check a hard of hearing patient has understood what they said. On a positive note my mother said the food was excellent and enjoyed her meals and a good choice.
"Noisy ward, painful mattress but good food"
About: Royal Cornwall Hospital (Treliske) Royal Cornwall Hospital (Treliske) Truro TR1 3LJ
Posted via nhs.uk
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