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Outstanding

Story from nhs.uk

"Outstanding"

About: Shepton Mallet NHS Treatment Centre

I couldn't fault the treatment I had today. Starting with the free parking, friendly reception and then the delightful nursing staff and Doctor who made the whole colonoscopy as pleasant as possible. The attention to detail was exceptional and the actual procedure caused very little discomfort. I did opt for sedation and the access to the gas and air.

Thank you all so much. Should I need any further treatment I would always opt for Shepton Mallet. That is no reflection on the larger hospitals in the area who give equally good care I am sure but Shepton Mallet was especially good.

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Responses

Response from Shepton Mallet NHS Treatment Centre 5 years ago
Shepton Mallet NHS Treatment Centre

Submitted on 19/03/2019 at 11:52
Published on nhs.uk at 12:05

Dear Peta

Thank you for taking the time to leave feedback on your recent experience at Shepton Mallet NHS Treatment Centre.

We are very happy that you were satisfied with the service and professionalism of the staff you encountered. At SMTC we believe that each and every patient should be treated in the manner we would wish for ourselves, so it was lovely to hear that we are achieving that aim.

Thank you also for recommending us. I will ensure the team are made aware of your kind comments.

Kind regards

Trudy Craig BA (Hons) Humanities, Registered Nurse

Patient Quality and Safety Manager

T : 01749 333743

Trudy.Craig@careuk.com

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