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"o/p appointment breast clinic"

About: Kettering General Hospital / Breast surgery

was really nervous ahead of my appointment but needn't have been . I was called in early and there was hardly a wait. Staff are helpful, kind and understanding - all of you from the receptionist to the nurses, the radiographer and consultant and the radiologist - fantastic !! to be treated like an individual amongst all the thousands of patients you must see is amazing . Thank you so much , you should be proud . Well done all.

What a great team.

Story from nhs.uk

Responses

Response from Kettering General Hospital

Thank you for the positive comments you have made about the care you received from a range of professionals within the Breast Unit. All of the staff within the unit work extremely hard to ensure that patients receive a seamless patient journey at a potentially distressing time. It is clear from your positive comments that the staff treated you with compassion and respect which are the key components of Kettering General Hospital’s core behaviours. Thank you for taking the time to share your experience with us. I will ensure that I share your positive comments with the multi-disciplinary team.

Natalie Reynolds

Matron for General Surgery Specialities

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful