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They have treated me really well

Posted By novemberns67

"They have treated me really well"

About: Highbury Hospital

(as a service user),

They have treated me really well. I've looked forward to having 30 minutes each morning discussing anxiety which is really important to me. 

I am scared of the dark so I struggle at night. Staff have supported me through this .

Spend more money on the staff during the day. Stop paying for cigarettes for patients.

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Responses

Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 5 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Hello, my name is Jane Danforth. My role involves helping our service users, volunteers and staff to understand that Notts Healthcare wants to hear stories about our services. We reply to every story and it really helps us to improve what we do, how we do it and to hear about what works well too.

Submitted on 28/03/2019 at 09:50
Published on Care Opinion at 16:02

picture of Jane Danforth

Dear November67

Thanks for leaving your story. I'm really glad to hear that our staff treated you well. Can you let me know where you were looked after at Highbury please? We have lots of different services in the hospital. Here is a link to help you.

www.nottinghamshirehealthcare.nhs.uk/highbury

I would like to pass your story onto the staff members who supported you and to tell the service about your suggestions for staff and cigarettes.

I'm so pleased you took the time to leave your feedback. We want to make things better for patients and you are helping us by leaving your story.

I hope you are feeling better

Kind Regards

Jane

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