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Receptionists unhelpful and one in particular...

Story from nhs.uk

"Receptionists unhelpful and one in particular..."

About: Hendford Lodge Medical Centre, Yeovil

You can never get anyone to answer the phone, I've spent an hour on the phone trying to get through to the surgery. You are made to feel like you are a nuisance. Abbey Manor receptionists are a lot more helpful. However I have found the Doctors of the practice to be helpful.

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Responses

Response from Hendford Lodge Medical Centre, Yeovil 4 years ago
Hendford Lodge Medical Centre, Yeovil

Submitted on 01/05/2019 at 14:46
Published on nhs.uk at 15:06

Thank you for your feedback, we are sorry to hear that you are unhappy with the service you have been given by the Reception Team.

If you would like to discuss this further please contact the Assistant Practice Manager on 01935 470200.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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