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Care Opinion

My visit to A&E

Story from nhs.uk

"My visit to A&E"

About: Musgrove Park Hospital / Accident and emergency

I had a reason to visit A&E recently and I would like to say thank you to all staff for my treatment. Yes, I had a bit of a wait but the staff couldn’t have been kinder or more professional. The tests that were carried out were fully explained as were the results when they were available. Again, thank you.

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Responses

Response from Alison Wootton, Director of Patient Care, Taunton and Somerset NHS Foundation Trust 5 years ago
Alison Wootton
Director of Patient Care,
Taunton and Somerset NHS Foundation Trust

Submitted on 12/03/2019 at 11:18
Published on Care Opinion at 14:23

picture of Alison Wootton

Thank you for your feedback. The emergency departments can be very busy places to work and the team always appreciate positive feedback. We will make sure yours is shared with them.

I hope you have now fully recovered.

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Response from Karen Tyler, Lead Nurse, Emergency Department, Taunton & Somerset NHS Foundation Trust 5 years ago
Karen Tyler
Lead Nurse, Emergency Department,
Taunton & Somerset NHS Foundation Trust

Submitted on 12/03/2019 at 15:35
Published on Care Opinion on 13/03/2019 at 10:20

Thank you for taking the time to feedback to us and I am sorry you had to wait. We are in deed experiencing high pressures but I am so pleased we maintained our professionalism and kindness to you.

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