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"Treated with care, friendly staff and very..."

About: Royal Albert Edward Infirmary

Had a minor operation today at the Christopher home ward , and I genuinely cannot give more praise. I was treated with total respect, kept informed from start to finish and even during my local anaesthetic operation, I felt a part of the team. I was made to feel welcome and treated with incredible dignity aswell as a friendly face in everybody from nurse to surgeon. They also looked after my elderly mum and kept her informed of my procedure. I cannot fault anything in the hospital and only wished I could attend the Royal Albert for all medical procedures. In fact I felt more traumatic over the Man Utd result to Arsenal , then I did during my entire operation . You really are treated with the upmost one to one respect that anxiety just melts away

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Response from Susan Heighway, Patient Relations / PALS Manager , Patient Relations / PALS, Wrightington, Wigan and Leigh NHS Foundation Trust 4 years ago
Susan Heighway
Patient Relations / PALS Manager , Patient Relations / PALS,
Wrightington, Wigan and Leigh NHS Foundation Trust
Submitted on 04/10/2019 at 17:24
Published on Care Opinion at 17:24


Thank you for placing your comments on this site. We were pleased to note that your experience of the Christopher Home went well, and that staff involved in your treatment and care treated you with dignity and respect. I will ensure that your posting is shared with the staff. May I take this opportunity to extend our best wishes for your continued recovery.

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