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Every single Staff Member were absolutely FANTASTIC

Posted By andromedaey36

"Every single Staff Member were absolutely FANTASTIC"

About: Forth Valley Royal Hospital / Cardiology Forth Valley Royal Hospital / Cardiology Outpatients

(as the patient),

Having been taken by ambulance into A&E  last week, I was due to return the following week for an Out Patients appointment the following Monday by prior appointment. (A planned appt). I had already been diagnosed with Atrial Fibrillation. I went for my Appt on the Monday and Consultant said I was to remain in hospital!  Long and short is:  I was diagnosed with possible internal bleeding too. Anyway, I was Booked onto The Cardiology Ward At FVRH Larbert. I could not fault MY CARE nor The WARD for all attentions provided by ALL STAFF Every single Staff Member were absolutely FANTASTIC.    

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Responses

Response from Alison Howitt, Clinical Manager, Day Medicine/OPAT Services/Discharge Lounge/Gastro/Diabetes and Endinocrinology/B32 and A12, NHS Forth Valley 5 years ago
Alison Howitt
Clinical Manager, Day Medicine/OPAT Services/Discharge Lounge/Gastro/Diabetes and Endinocrinology/B32 and A12,
NHS Forth Valley

Submitted on 12/03/2019 at 08:12
Published on Care Opinion at 10:04

Dear andromedaey36

Thank you for taking the time to tell us about your experience, which, by what I read sounds to have been complex and an unexpected admission.

I am glad we were able to provide you with care you required and hope that you are recovering well following all of this.

Despite all of this, I am heartened to hear that your experience was so positive and I will share this feedback the teams involved

kind regards

Alison

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Response from Catherine Labinjoh, Consultant Cardiologist & Clinical Lead for Cardiology, Cardiology, NHS Forth Valley 5 years ago
Catherine Labinjoh
Consultant Cardiologist & Clinical Lead for Cardiology, Cardiology,
NHS Forth Valley

Hospital doctor, specialising in Heart Disease

Submitted on 22/03/2019 at 07:17
Published on Care Opinion at 10:14

picture of Catherine Labinjoh

Dear Andromedaey36

I was really pleased to read about your recent experiences in the Cardiology ward. I will make sure to pass your comments on to the team who will be delighted with your feedback.

It sounds as though you must have had a pretty difficult time recently with a trip to hospital by ambulance and then a further unplanned stay in hospital. I know the ward staff do everything they can to make a hospital stay as good as it can be and I am pleased that during your time with us you experienced good care and all the attention you deserve. I hope things have settled down now and that you are felling much better.

Thank you again for getting in touch

Catherine

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