"Excellent pre-op assessment and day surgery"

About: Western Infirmary/Gartnavel General / Trauma & orthopaedics

(as the patient),

I have just had foot surgery and I could not give enough praise to all the staff involved in my pre-op and day surgery.

They all deserve medals for being so wonderful to me and my husband. I also have to praise the ECG and X ray staff for their important contribution for my care.

I would not have known I had a blood pressure problem if the pre-op staff had not diagnosed it. Thanks to themselves and my GP I am now on medication and have had my surgery.

To be cared for by such efficient, observant and caring staff has made my surgery experience so good.

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Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Thank you for taking the time and trouble to provide your very kind and thoughtful comments. I was very pleased to read that you and your husband had such a positive experience.

It means a great deal to staff to read these comments, and I am very grateful that you did so.

Once again please accept my thanks for sending us these comments. Staff involved in caring for you will be delighted that you appreciated the care provided to you.


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Update posted by Bridgeton (the patient)

Thank you Paul

I am glad to have had the Patient Opinion website opportunity to give my praise also in words. After surgery our thanks were expressed via a box of chocolates!

Having my husband involved in my care was also great . He said it helped him to understand my post op problem and also gave him reassurance that all would be OK on my going home. Regards