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"Visit to Day Ward"

About: County Hospital / General surgery

I was admitted to the Day Ward on Thursday 28th February for a biopsy. From initial reception through to going down to the Imaging Dept for the procedure I was treated with the utmost respect and kindness. It was explained to me very carefully what the procedure entailed and I was reassured by the total professionalism of the team. Afterwards back on the ward everything possible was done to minimise any discomfort I was having. At a time when the NHS seems to get continually criticised it was refreshing to be cared for by the staff on the Day Ward in such a professional and caring manner. I would have no hesitation in assuring anyone requiring admittance to the Day Ward that they would be in safe hands and well cared for.

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Responses

Response from County Hospital 5 years ago
County Hospital
Submitted on 13/03/2019 at 15:02
Published on nhs.uk at 16:06


Thank you very much for taking the time to share your experience of our hospital. I will ensure your lovely feedback is shared with the teams- I know they will very much appreciate it.

With best wishes

Rebecca Pilling, Quality Improvement Facilitator: Patient Experience.

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