Our elderly mother was admitted to Frimley Hospital A + E earlier today...we live many miles away and have been waiting on the telephone for 35 minutes to get through to the hospital to find out how she is, and still no answer.
How can this be?
Do the reception staff clock off at 5 pm?? Our past experience of FPH has been excellent, but this is unacceptable.
What other course of action can we take other than to hang on, being charged for a call..hoping someone will answer ..we are desperately worried.
"Telephone nightmare"
About: Frimley Park Hospital / Accident and emergency Frimley Park Hospital Accident and emergency Frimley GU16 7UJ
Posted via nhs.uk
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