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"Excellent care given at a difficult time"

About: The Princess Royal Hospital / Gynaecology

I recently visited the Early Pregnancy Assessment Unit and unfortunately we were told that we had sadly lost our baby. The next steps were clearly very difficult but we were given all the information that we needed and the time to process our thoughts on what was the right thing to do for us.

We made a decision very quickly and I was booked onto the emergency list for surgery within 48 hours. The two nurse practitioners who looked after us on both days were fantastic, we were treated with compassion, dignity and respect at all times. They made my experience as positive as they could which made a huge difference. I couldn’t fault the Early Pregnancy Assessment Unit they do a great job in what can be very difficult circumstances

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Responses

Response from The Princess Royal Hospital 5 years ago
The Princess Royal Hospital
Submitted on 21/03/2019 at 16:23
Published on nhs.uk at 18:12


Good afternoon,

Thank you for getting in touch to make us aware of your experience in EPAS.

This must have been exceptionally difficult and upsetting for you and I am so sorry for what you have been through and for your loss.

Receiving feedback means a lot to the staff and so thank you for taking the time to provide this to us.

I will share your thoughts with the EPAS Manager so she can share with her team.

With my best wishes for your future.

Kind regards

Patient Experience Team

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