"Awful"

Arrived at A+E in the evening, saw on the screen that the waiting time was 6 hours. I understand that a& e has a problem with time wasters, but in their defence they probably couldn’t get an appointment with their GP.

There were clearly some very unwell people vomiting in the seating area, they looked so uncomfortable and embarrassed.

Then just as you think it’s your turn ( after assessment has been done)you are seen by a doctor , then sent back to the seating area for another 2 hours!. People were coming back and forth a few times, only to find there were no seats left ,The seats are so uncomfortable, I realise they have to put up with a lot of wear etc. But metal seats for 6 hours!

Some of the medical staff were miserable and made you feel like you were a part on a conveyer belt. One chap in a white uniform dragged a poorly elderly lady in her bedclothes backwards in the wheelchair, her blanket catching in the wheels , how undignifiying for the lady who was very upset..

The reception staff were kind and helpful as was the Doctor when we finally got see him, though a little difficult to understand at times..