This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Highly unsatisfactory

Story from nhs.uk

"Highly unsatisfactory"

About: Worcestershire Royal Hospital

As an A & E patient admitted by ambulance with suspected heart problems I was put in the corridor with a dozen or more other patients and had to spend a full night in the corridor being moved several times up and down before being transferred to Medical Assessment the following morning. It was caotic.

The nursing staff do the best they can u Der the circumstances it is the system that is at fault.

Blood being taken with mixed up results just not good enough

More about:
nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Worcestershire Royal Hospital 5 years ago
Worcestershire Royal Hospital

Submitted on 14/03/2019 at 17:26
Published on nhs.uk on 15/03/2019 at 10:12

Thank you for leaving us your feedback; please accept our sincere apologies for the delay in this acknowledgement. I’m very sorry to hear about your experience; we will share your comments with the responsible management team for this service. If you wish to discuss this further or would like us to look into your concerns in detail, please contact us at wah-tr.PET@NHS.net or by telephone on 0300 123 1733; please provide your name, contact information and quote the reference number 39029.

Regards,

Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k