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"Royal United - amazing staff and care"

About: Royal United Hospital

Had an unexpected stay in the RUH after a 111 call was made.

It was busy when we entered and thought I would be in for a long wait. It was surprisingly quick and a very knowledgeable Nurse Practioner immediately picked up on the cause of illness and referred me immediately to ENT.

I was put in a bed in a bay within 10 mins. The staff nurses were amazing and doctor even though you could see they were under pressures.

I was moved to the Surgical Short Stay and again the most lovely care and felt like being in a safe place. The next day the amazing care continued and the best bit was choosing lunch & dinner from a menu and was delicious!

Thank you all involved, you do all the right things and the quick initial diagnosis saved me from Intensive Care.

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Responses

Response from Royal United Hospital 5 years ago
Royal United Hospital
Submitted on 05/03/2019 at 09:21
Published on nhs.uk at 10:05


We thank you for your comments about your recent care at the RUH and will forward these on to the teams on ED and Surgical Short Stay and to the Catering Team who, we are sure, will be very grateful for your kind words.

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