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Ultrasound scan

Posted By Abbaqueen

"Ultrasound scan"

About: Aberdeen Royal Infirmary / Radiology (X-rays and Scans)

(as a service user),

I had an ultrasound scan this morning which I was very apprehensive about. Lynne the sonographer was so pleasant and friendly throughout, she was so professional and explained exactly what she was doing.   She put me at my ease and made me feel cared for. We need more people like this in the nhs.

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Responses

Response from Kirsten Dickson, Quality Improvement and Assurance Facilitator, Quality Improvement and Assurance Team, NHS Grampian 4 years ago
Kirsten Dickson
Quality Improvement and Assurance Facilitator, Quality Improvement and Assurance Team,
NHS Grampian

Submitted on 24/06/2019 at 14:09
Published on Care Opinion at 14:28

picture of Kirsten Dickson

Dear Abbaqueen,

Sorry for the delay in responding to your story, it shouldn’t have taken so long for us to say thank you for the kind words shared about Lynne the sonograhpher. Feeling included and cared for makes a big difference to overall experience and I’m glad Lynne’s pleasant and friendly manner helped you feel more at ease during your appointment.

I’ll make sure this is passed on to her today.

Take care,

Kirsten

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