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The worst experience

Posted By cruxxf38

"The worst experience"

About: Royal Devon & Exeter Hospital (Wonford) / Acute medical admissions (AMU) Royal Devon & Exeter Hospital (Wonford) / General medicine

(as a service user),

From going in here with severe weight loss and sickness and pain in my side, heard a doctor come on the ward saying I had the worst type of cancer you could get and talking to a nurse they even mentioned my name, they said I wouldn't be told I had cancer as I wouldn't cope, they mentioned signet ring cancer and the fact I had spread to the cervical area and there was nothing more they could do for me it was too late as this cancer became savage when operated on, I have complained to pals but nothing is done nothing is explained to me they close ranks and lie

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Responses

Response from Patient Experience Officer, Royal Devon University Healthcare NHS Foundation Trust (2) 5 years ago
Royal Devon University Healthcare NHS Foundation Trust (2)

Submitted on 11/03/2019 at 12:24
Published on Care Opinion at 12:25

Thank you for taking the time to provide your feedback. We are very sorry to hear of your experience and we would welcome the opportunity to discuss this further with you. In order for us to fully investigate your concerns and address the issues you have raised, we would be grateful if you could contact out PALS department on 01392 402093 and ask to speak to the Manager so that they can take some further details from you. We hope to hear from you soon so that these matters can be resolved. Once again, we are very sorry for your experience.

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