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"They are our earthly angels"

About: University Hospital Hairmyres / Emergency Department University Hospital Hairmyres / General Surgery (Ward 5)

(as the patient),

In September 2018 I visited A & E at Hairmyres Hospital.   I waited a while and started to feel ill with diarrhoea which was all blood (the reason I was there).   My BP is normally on the low side and I was passing out with the loss of blood.  I was admitted and kept in for 6 days because the diverticulitis was severe and the loss of blood requiring three transfusions over a period of days.    

I was in several wards including surgical because the surgeon thought I may need an operation on my bowel.  Following scans and colonoscopy the bleeding stopped and I was allowed home.  Without exception, the care I received was outstanding from surgeons, doctors and nursing staff.   I hadn't been in hospital before for any length of time and I was so impressed with the dedication and hard work particularly by the nursing staff.   The long hours of work - 12 hour shifts - and attention to detail impressed me so much.   I'm sorry it has taken me so long to write this but my recovery took some time and the deaths of 2 very close friends happened in October and November 2018.     Thank you NHS particularly nurses for magnificent work without complaint no matter how messy the situation.   They are our earthly angels.

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Responses

Response from Margaret Meek, Director of Hospital Services, University Hospital Hairmyres, NHS Lanarkshire 5 years ago
Margaret Meek
Director of Hospital Services, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 25/02/2019 at 12:35
Published on Care Opinion at 13:17


Dear aprilry44,

Thank you for taking the time to post such positive feedback regarding your admission to our hospital. Your comments will be shared with all the departments who cared for you during your stay, they will be delighted to read that their dedication and support was so appreciated by you.

I am pleased to read that your recovery is progressing well and please accept my condolences on the loss of your friends. It is really thoughtful of you to take time the time to post during what has been a difficult time for you.

Kind regards

Margaret

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