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First class

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"First class"

About: Heartlands Hospital

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I was admited to ward 4 under the care of a consultant to undergo the removal of a primary lung cancer tumour by keyhole surgery.Amazingly i was only in hospital for 2 days during which time i was treated with the greatest respect,decency and care.Can you please accept my sincere thanks for the treatment i received and especially from my consultant and his team on Ward 4.

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Response from Heartlands Hospital 11 years ago
Heartlands Hospital

Submitted on 23/05/2012 at 15:28
Published on nhs.uk on 24/05/2012 at 04:00

Thank you very much for taking the time to share your feedback with us and we are delighted to see you were treated with the care that we would expect from all our staff.

I will ensure your feedback is shared with ward 4 staff.

Regards

Catherine Williams

Patient Engagement Department

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