"Asked questions multiple times for my procedure at New Victoria"

About: New Victoria Hospital / Urology

(as the patient),

The only thing I would like to point out is, I was called week before for pre assessment, was asked all about my, but on the day of my cyctoscopy was asked the same questions again by three sets of people.

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Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Thank you for providing your feedback following your operation at the new Victoria Hospital.

I was sorry to read that you felt that you were asked the same questions by numerous staff, I can appreciate that this must have been a little tiresome, but I am sure it was necessary at each stage of the process.

Thank you for proving your feedback, I hope that you went on to make an uneventful and successful recovery.


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