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My care as an inpatient

Posted By Elizalynne

"My care as an inpatient"

About: Glasgow Royal Infirmary / Gastroenterology

(as the patient),

I was an inpatient for a week in February.  After an operation to remove a recurring gist tumour, I was looked after within the  Surgical High Dependency Unit and subsequently Ward 63.

After the diagnosis, I was shocked and scared to go through a second operation as the first tumour was removed in September 2013.

I had to share my opinion of the care I received as the professionalism, empathy and patience shown from the Consultant to the Domestic Staff was humbling.

Everyone worked as a team to ensure that my time there was the best it could be under the circumstances.

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 5 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 19/02/2019 at 16:34
Published on Care Opinion at 16:50

picture of Nicole McInally

Dear Elizalynne

Thank you for getting in touch.

It is lovely to read about the care that the staff provided you at this worrying time. I hope that this made your hospital stay a little bit easier.

I will share you comments with the staff in the Surgical High Dependency Unit and Ward 63.

I hope that you are recovering from your operation.

Kind Regards

Nicole

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