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"Peaceful and dignified death"

About: University Hospital Wishaw / Adult Critical Care Unit (ACCU) University Hospital Wishaw / Emergency Department

(as a relative),

My mother had a diagnosis of COPD. Towards the end of December 2018 her condition deteriorated significantly. I contacted NHS 24 and following discussion with staff an emergency ambulance arrived and my mum was taken to A& E at university hospital Wishaw. My mum was assessed and treated in resus and subsequently transferred to the high dependency ward. Sadly my mum's health continued to deteriorate and she passed away in the early hours, three days later. During her time in hospital the care she received was excellent. Staff in both departments treated my mum and us her family with the utmost dignity and respect. My mum had a peaceful and dignified death. I would like to take this opportunity to thank all staff in these departments. I know you couldn't be with your own families during the festivities but I will always be grateful you were with mine.

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Responses

Response from Andy Pender, Senior Nurse, Emergency Medicine, University Hospital Wishaw, NHS Lanarkshire 5 years ago
Andy Pender
Senior Nurse, Emergency Medicine, University Hospital Wishaw,
NHS Lanarkshire
Submitted on 18/02/2019 at 17:54
Published on Care Opinion on 19/02/2019 at 08:54


picture of Andy Pender

Dear MGG1,

Many thanks for posting about your mum and your of experience on care opinion on what must be a distressing time for you.

Firstly I would like to offer condolences to you and your family on the passing of your mum.

I will ensure your post is shared with the departments that you have mentioned and would thank you for your kind words in terms of upholding dignity and respect..

The staff will really feel that they have made a difference particularly in providing a high standard of care.

My thoughts are with you and hope you and the rest of the family are doing ok.

Best wishes

Andy

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