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awful waste of time and money

Story from nhs.uk

"awful waste of time and money"

About: Warwick Hospital

What I liked

Nothing

What could be improved

waiting times: my appointment was at half 10, but i was still left waiting at half 11.

when i went to ask the nurses if they were running late i was told no, despite the fact an hour had passed since my appoinment was due. as if this was not bad enough, i then had to go for a blood test only to find i had to wait almost 2 hour for that, it seems waiting times are not quite as good as they could be. £4.50 later i managed to leave, although i don't know how prices are so high, when there doesn't seem to ever be an improvement anywhere around the hospital/car park

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Responses

Response from Warwick Hospital 11 years ago
Warwick Hospital

Submitted on 17/05/2012 at 12:06
Published on nhs.uk on 18/05/2012 at 04:01

I am sorry that you are not happy with the time that you waited for your appointment. Sometimes other circumstances such as emergencies have an impact on waiting times and we try to manage this as much as possible. We are sorry for the inconvenience that this may have caused you.

The car park charges go towards the maintenance of the car park, for example, on the resurfacing of pot holes, as well as ensuring security is maintained.

If you would to speak to me about these issues further please write to me on the below address.

Kind regards

Glen Burley

Chief Executive

Chief Executive, Warwick Hospital, Lakin Road, Warwick CV34 5BW

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