This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Endoscopy unit - fantastic"

About: Frimley Park Hospital (Frimley)

I suffer with severe anxiety especially in a hospital enviroment. I had to attend for a Gastroscopy and to say that everybody was helpful, understanding and accommodating would be an understatement.

From the lady on reception who explained my situation to the sister who then came and spoke to me in a seperate waiting area, to the nurse who filled in my paperwork, to the Dr who performed the procedure, and then to the discharging nurses.

Everybody was amazing and very supportive. Without them I would not have been able to even stay in the hospital to have the procedure.

I would just like to thank each and everyone of those people involved for making me feel safe, comfortable and reassured throughout. I can't thank you all enough

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Frimley Park Hospital 5 years ago
Frimley Park Hospital
Submitted on 27/02/2019 at 11:57
Published on nhs.uk at 12:06


Dear Simon

Thank you for leaving a comment I am glad you had such a good service and felt safe, comfortable and reassured, this is how we hope all of our patients feel when they use our services. I have asked for your comments to be sent to the endoscopy unit as its always nice to hear positive comments about your service.

regards

Michelle Youens

Head of Patient Experience

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k