"Disgusting Tratment"

About: The Princess Royal Hospital (Telford) The Princess Royal Hospital (Telford) Telford TF1 6TF

Posted via nhs.uk 5 years ago

Arrived at 11pm my husband got brought in an ambulance after a bad fall.
Ambulance staff were great.
However still waiting at 6am to see Doctor.
No drinks offered till 5am.
One extremely rude nursing assistant after asking how much longer to wait.
Exhausted and really disappointed between my husband and myself we have paid into the NHS for forty years.
Disgusting.

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The Princess Royal Hospital

Submitted on 05/03/2019 at 10:32

Published on nhs.uk at 11:10

Good morning,
Thank you for getting in touch to make us aware of your upsetting experience in our A&E Department.
I am so sorry for the problems you faced that night.
If you would like us to look into what happened in more detail please contact PALS on 01952 641222 extension 4382, so we can advise you appropriately on how best to investigate your concerns.
Thank you
Kind Regards
Patient Experience Team

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