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"Sympathetic care from leg ulcer clinic"

About: Adult community health services

(as the patient),

Although I had to wait a long time to be seen by the leg ulcer clinic once I had been assessed and treatment had started I have not looked back. Initially I needed to attend daily for the treatment and dressings to be changed, with nurses coming to my house at the week end. I was in a very bad way at the time, needing to take morphine to manage the pain. As the ulcer got better this was gradually reduced to the point where, now, I do not need to go back till next January.

All of the team who provide treatment at a number of different hospitals have been great. Each one of the nurses has been delightful, kind, gentle and sympathetic. I cannot find words good enough to praise the treatment I received.

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Responses

Response from Catherine Weller, Service Manager, Countywide Services, Somerset NHS Foundation Trust 5 years ago
Catherine Weller
Service Manager, Countywide Services,
Somerset NHS Foundation Trust
Submitted on 12/02/2019 at 10:18
Published on Care Opinion at 10:58


picture of Catherine Weller

Dear microscopiumrp55

Thank you so much for taking the time to leave feedback on your experience of the Leg Ulcer Service.

I'm sorry to hear that initially there was a delay in your treatment, but am pleased that once you were seen by the specialist service your ulcer improved and has now healed.

It is lovely to hear that you found the nurses so professional and warm in their care, if you would like me to pass on your thanks to those involved please let me know which clinics you attended.

Again thank you so much for taking the time to leave you feedback on the Leg Ulcer Service

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