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"Appointment at Kerry Jane Hogg Unit"

About: New Stobhill Hospital / Cardiology

(as a service user),

I was welcomed by Wenda who was both informative and supportive. She completed my initial interview and test explaining clearly that she would explain all findings when completed. I was then met by Alison who talked and supported me through the stress tests. She was positive and encouraging throughout this experience. Martin completed my ECG and was friendly putting me at ease. Although the results were not what I, d hoped for, I was cared for with kindness, respect and dignity. I left this team feeling encouraged by their commitment and positivity.

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Responses

Response from Julie Craik, Patient Experience Public Involvement Manager, Patient Experience Team, NHSGGC 5 years ago
Julie Craik
Patient Experience Public Involvement Manager, Patient Experience Team,
NHSGGC
Submitted on 12/02/2019 at 14:44
Published on Care Opinion at 16:18


Dear Ruby58

Thank you for taking the time to post about your recent experience.

I am pleased to hear that you found the staff supportive, welcoming and that everything was clearly explained to you.

I will share you post with the staff at Stobhill who I am sure will appreciate your kind words.


Best wishes

Julie

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