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About: Medway Maritime Hospital

My dad was taken to hospital in retention in middle of night . He was promptly seen and treated in the frailty triage unit. The satff were wonderful nand caring. They kept us informed at all stages. He was referred on to urology Drs and this was the only issue. He had to wait several hours before he was seen.

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Response from Lyndsay Barrow, Patient Experience Manager, Medway NHS Foundation Trust

Thank you for your comments. We are glad you were happy with your Dad's care on the whole and apologise that he experienced a wait to see the specialist urology team.

We hope that your dad is now recovering well from this episode of ill health.

Kindest regards,

The Patient Experience Team

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful