"Visit to have blood taken comfortable and pain free"

About: Community Health Services / Phlebotomy Knowsley NHS Walk-in Centre, Kirkby

(as the patient),

I went to Kirkby Health Suite to have blood taken. A member of staff had called in sick, Ann was working alone. I usually dread going for blood as it can take up to 6 times to get a sample. Ann was caring, friendly and took my blood in one go. Thanks Ann, you made my visit comfortable and pain free you are a star.

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Response from Kelly Owen, PALS, Knowsley Integrated Provider Services

Dear green564,

Thank you for taking the time to leave a comment about the phlebotomy service. It is really important to us that our service users tell us about their experience of our services.

I will ensure that the phlebotomist concerned sees your feedback.

Kind regards,

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful