Pemberley has been our family’s practice for the last 13 years. Until around 18 months ago I would have given a five star review, but would not now. I have spent two days from 8am until 2pm trying to call for an appointment and the service is constantly engaged. I eventually have been offered an appointment for 3 weeks time for a wheezy chest, or advised to call from 8am tomorrow for a cancellation or call back. Last time I was offered a call back it never came, and I am still waiting for a reply to my complaint of months ago.
Since becoming a part of the De Parys Group there has been a noticeable deterioration in the practice. A great shame
"Deteriorating sevice"
About: Pemberley Surgery Pemberley Surgery Bedford MK40 2LA
Posted via nhs.uk
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