"Phlebotomists at Nutgrove Villa"

About: Knowsley NHS Walk-in Centre, Huyton

(as the patient),

I suffer from panic attacks so having my blood taken can be a traumatic time for me. Now I go to the phlebotomists at Nutgrove Villa and due to their patience and friendliness I can go and have my blood taken on my own without any fear whatsoever. Gina was so understanding and really put me at my ease. Also a Jimmy Doyle when he used to do the bloods where was ever so patient too.

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Response from Kelly Owen, PALS, Knowsley Integrated Provider Services

Dear height259,

Thank you for taking the time to leave a comment about the phlebotomy service. It is really important to us that our service users tell us about their experience of our services.

I will ensure that the phlebotomist concerned sees your feedback.

Kind regards,

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful