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"Peters Ward"

About: Charing Cross Hospital

Hygiene standards are very poor. I was there for 5 days and neither the ward or bathroom facilities were cleaned once

The unit has no management presence .. mainly run by ward nurses.

Issued incorrect medication

Patients come nearly last

Rude nurses with attitude

Lack of respect for patients

Uncontrolled visiting times leaving little time for quiet, rest and recovery

Positives:

Nursing assstants were very helpful and caring

More about:
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Responses

Response from Charing Cross Hospital 5 years ago
Charing Cross Hospital
Submitted on 04/02/2019 at 13:02
Published on nhs.uk at 14:06


Imperial College Healthcare NHS Trust wishes to thank you for taking the time to post your feedback on NHS Choices regarding your experience on Peters Ward at Hammersmith Hospital.

Patient Advice and Liaison Service (PALS) has passed on your comments to the relevant service managers.

Imperial College Healthcare NHS Trust appreciates and values your comments.

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