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"Excellent care from nurses and staff"

About: Charing Cross Hospital

I was admitted onto this ward late last week and was feeling very stressed and anxious. The unit is fantastcally managed by ward ssters which I’ve never experienced before and what a difference that made.

Extremely organised and immaculately clean

The staff were respectful and caring

I fely completely safe and cared for

The nursing staff were patient and put patients first

I was kept informed at all times

I would highly recomend this unit. I can only give it my highest praise and say thank you for the excellent care I received.

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Responses

Response from Charing Cross Hospital 5 years ago
Charing Cross Hospital
Submitted on 04/02/2019 at 16:06
Published on nhs.uk at 17:06


Imperial College Healthcare NHS Trust wishes to thank you for taking the time to post your positive feedback on NHS Choices regarding your experience with our ENT Department at Charing Cross Hospital.

Patient Advice and Liaison Service (PALS) has passed on your comments to the relevant service managers.

Imperial College Healthcare NHS Trust appreciates and values your comments.

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