What I liked
I had a three month stay on Ward 62 from November 2011 to January 2012
The caring attitude and commitment of the Nursing staff. They were patient, professional but friendly. The medical staff were respectful and took time to address my concerns.
What could be improved
Nursing staff were under extreme pressure due to the ratio of staff to patients.
The work load of a busy surgical ward needs to be addressed and staff employed accordingly.
There were times when I really dont know how they coped toeven offer basic nursing care when they were so busy but they did . Also the turn round from night duty to day duty must have led to a feeling of "jet lag"
All it would take is a small increase of staff.
Anything else?
The food is atrocious
Frozen inedible sandwiches
Grey fish Yellow potato croquettes
Luckily I had family to bring in food
The food is not condusive to getting better and after three months monotonous
"Excellent care"
About: St James's University Hospital St James's University Hospital Leeds LS9 7TF
Posted via nhs.uk
- Story from
- nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Becky Riffel