"Lack of communication."

My partner came to A&E after a suspected miscarriage. After a total wait of 7 hours, with a cannula dangling from her hand, we finally got to see a gynaecologist just after midnight. He was very surprised at the information we gave him, which was information we had already given to several different people. At this point they finally took the urine sample away (we’d been carrying around for 3 hours at this point). The nurse then returned and happily waved a positive pregnancy test in our faces before leaving the cubicle. To say we were speechless would be an understatement. The sheer lack of communication between staff in the same room, let alone different departments, is incomprehensible to me.